A large hospital network struggled with declining patient visits and engagement. They needed a way to better understand patient behaviors, predict their needs, and improve appointment follow-ups.
The hospital had difficulty tracking patient preferences and lacked insights into the patient journey across departments, leading to missed opportunities for follow-up appointments and patient retention.
The hospital implemented Multiplier AI's Patient Intelligence Platform, which provided real-time insights into patient behaviors and preferences. The platform integrated data from the hospital’s information systems (HIS/EMR), labs, and pharmacies, predicting the "next best action" for each patient. It also sent personalized reminders to patients, encouraging follow-ups and increasing engagement.
The hospital experienced a 21% growth in new patient footfall, leading to increased overall patient engagement.
The platform boosted patient loyalty by 32%, thanks to personalized outreach.
A hospital used Multiplier AI’s Patient Intelligence Platform to boost patient engagement by tracking behaviors and preferences in real time. By integrating data from various hospital systems and using AI to predict patient needs, the platform sent personalized reminders and improved follow-up appointments. As a result, the hospital saw a 25% increase in appointment revisits, a 32% boost in patient loyalty, and a 21% growth in new patient footfall.
