Updated on : 1st July 2024

(Registered entity: Multiplier AI Pvt Ltd, thereafter referred as Multiplier AI).

Once purchased, our courses, workshops and/or services cannot be canceled and are non-refundable.

You may however choose to join a different batch (in case of online and offline courses or workshops) or let another candidate / doctor attend the course/service instead of you (for both online and offline courses or workshops).

The completion certificate will only be issued once and in the name of the candidate attending the complete course or workshop after passing the required examination or completing the given assignment (whichever is applicable). This is applicable for all the courses that we conduct at Multiplier AI. For services there is no requirement for any certificates.

If you have any additional questions or would like to request a contact us on the respective support mails mentioned in the contact us section of the website.

If a candidate fails to attend the course or workshop, he/she will be marked absent and no extended access will be provided over above the mentioned validity of modules/lessons. The candidate is also not eligible for a refund.

Any service transfers, refunds or cancellations are at the discretion of Multiplier AI.

Subscription Payment Refund Policy

Please be aware that once a payment for a subscription has been processed and debited from the customer’s account, it is non-refundable. This policy applies to all subscription-based payments made for the use of our tools or services. However, customers retain the right to cancel any forthcoming subscriptions to avoid future charges.

To cancel a subscription through your banking service or payment platform, such as Google Pay, customers should adhere to the specific cancellation guidelines provided by the respective service.

Alternatively, customers seeking to cancel their subscription may reach out directly to us by sending an email to presales@multipliersolutions.com. Upon receiving your request, we will take the necessary steps to cancel your subscription from our end.

We encourage our customers to review their subscription statuses and make any desired cancellations well in advance of the next billing cycle to ensure a smooth and hassle-free process.