We were introduced to artificial intelligence through sci-fi films, but now, it has become the backbone of many industries by making mundane tasks easier and automatic. Pharmaceuticals are one such facet of the industry that has benefitted from the integration of AI into its work. Other than helping with Pharma research by making it easier to research new drugs, gather information, hypothesis generation, etc, it also helps with Marketing and Sales.
Earlier methods predominantly used to lure in potential customers, mainly HCPs and KOLs, included one-on-one meetings between Medical Reps and Doctors. These traditional methods are still in use. But, in a competitive and fast-paced industry, like Pharmaceutical, integration of AI in Pharma marketing and sales has become a need rather than a want. Integrating AI guarantees enhanced customer engagement, and personalized marketing campaigns with better outcomes.
Sales/Medical Reps often help boost sales by approaching doctors and presenting their product, so they need to be well-prepared to influence an HCP. Data analytics and AI-powered tools help gather data from various sources and collect them, segment them based on characteristics, etc.
The doctor data collected like the prescription pattern, specialization, patient demographic, doctor demographic, etc can be easily collected in real-time by AI-powered tools. These data can help inform a Sales rep how to make the presentation, whether they are interested in a one-on-one meeting, etc, and thus enhance the chances of getting the HCP on board. The Virtual Insight Assistant by Multiplier AI helps access the data collected in chat format, so you can personalize the question and get accurate and up-to-point data.
One of the significant advantages of AI in pharma marketing and sales is personalized marketing. As we know doctor data contains a lot of information on HCP. These data allow AI to analyze and Identify behaviors and hence help create highly personalized marketing strategies and campaigns. The insights generated from doctor data can be used to determine whether a personalized email, newsletter, or webinar is the best mode to provide educational content and product briefs to the target HCP.
The Content Generator powered by AI, like that of Multiplier AI, will help in creating content that is pharma-oriented and personalized according to HCP preference in seconds. This content can be for emails, newsletters, blogs, and even video scripts for social media platforms. Because there is a lot of competition in recruiting HCPs from all industries, personalized content will help the HCP remember a unique proposal.
Keeping up with modern trends is also very important for marketing. Multiplier AIs Scientific Social Listening will help gather insight into the current trends of the market, competitor activities, etc, so they can create marketing campaigns based on this information for a more successful campaign that guarantees customer engagement. It also helps understand the standing of your brand by collecting customer feedback and providing insights.
All these go on to prove that integrating AI in pharma marketing is not just an option but a necessary strategic action for companies to improve their overall performance. Leveraging Digital tools and AI-powered solutions can ensure the survival of a brand in a highly competitive and dynamic landscape, like Pharmaceuticals.